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Frequently asked questions

1. What products can be sold in vending machines?

Our vending machines are extremely versatile. They can sell drinks, snacks, hygiene products, IT equipment, as well as more unusual products such as cosmetics, pet accessories, travel products, clothing and much more. Each vending machine can be tailored to the specific needs of your business.

2. Do vending machines offer cooling options?

Yes, many of our vending machines, such as the CoolVend Touch and MaxiScreen Vend, are equipped with a cooling system to maintain a temperature between 3°C and 20°C, which is ideal for selling drinks and fresh food.

3. Can I personalise the vending machine in terms of appearance and function?

Yes, we offer full personalisation of our vending machines. You can customise the appearance, features, storage systems and payment systems. The FlexiVend XL vending machine is a great example of a machine that can be customised to sell customised products.

4. What payment options are available in vending machines?

Our vending machines support various payment methods, including contactless cards (IC/ID) and mobile payments via the Nayax system. Most of our machines, like the WM55-W, allow for the installation of different payment systems.

5. Where can vending machines be placed?

Vending machines can be used in many locations: offices, workplaces, schools, gyms, hotels, shopping malls, airports, and public spaces. They can also operate in more unusual places, such as amusement parks or hospitals.

6. What industries can use vending machines?

Vending machines are suitable for many industries, such as food, IT and technology, hygiene and PPE, tourism, hotels, workplaces, shopping centers, education, and more. They can sell a wide range of products tailored to the needs of each industry.

7. What types of product storage are available in vending machines?

We offer machines with various storage types: spirals, conveyor belts, hooks, pushers, and elevator systems. Each system is suited to different product types, from snacks and drinks to larger items like IT equipment.

8. Can vending machines be used in high-traffic locations like airports?

Yes, our machines, such as MaxiScreen Vend, are ideal for high-traffic locations like airports and train stations. Thanks to large touchscreens, they can also display advertisements and promotions, attracting customer attention.

9. Can vending machines sell eco-friendly products?

Yes, our machines can be configured to sell eco-friendly products such as healthy snacks, organic drinks, or fresh fruit. We offer machines with cooling options to keep products fresh.

10. Are vending machines mobile?

Most of our machines, such as CoolVend Touch and FlexiVend XL, come with wheels, making them easy to move as needed.

11. Can I sell luxury products in vending machines?

Yes, our vending machines can be adapted to sell luxury products such as premium cosmetics, jewelry, fashion accessories, and even limited-edition gadgets. Customization allows you to create a machine perfectly suited for such items.

12. Can vending machines handle different currencies?

Yes, our vending machines can be equipped with systems that support multiple currencies and payment types, which is especially useful in locations like airports or international hotels.

13. Can I sell food in vending machines?

Yes, our machines, such as CoolVend Touch, can be equipped with cooling systems that allow the sale of fresh food such as sandwiches, salads, or beverages. Perfect for public places and workplaces.

14. Can vending machines be wall-mounted?

Yes, we offer models like WallVend Pro that can be mounted on the wall, saving space while still offering full vending functionality.

15. How often do vending machines need to be restocked?

Restocking frequency depends on location and product demand. Our machines are equipped with stock monitoring systems, enabling efficient inventory management.

16. Do vending machines support contactless payments?

Yes, all our machines support contactless payments, allowing for quick and secure transactions.

17. Can I manage a vending machine remotely?

Yes, our machines, such as VendiMini, are equipped with remote management systems via 4G/WiFi, allowing for stock monitoring, promotion setup, and more.

18. What are the energy requirements of vending machines?

Most of our machines operate on standard electrical outlets and have low energy consumption, especially in energy-saving modes.

19. Can vending machines display advertisements?

Yes, most of our vending machines operate on standard electrical outlets and are energy-efficient, especially in power-saving modes.

20. Can I sell a variety of products in one vending machine?

Yes, our machines like FlexiVend XL can be customized to sell a variety of products in one machine. They can be equipped with various storage systems to accommodate both small and larger items.

21. What are the maintenance costs of a vending machine?

Maintenance costs include electricity consumption, servicing, and restocking. Our advanced technology minimizes these costs through remote management and inventory monitoring.

22. Can vending machines sell pet products?

Yes, our machines can be customized to sell pet products like food, treats, or toys. They are ideal for parks, pet stores, or veterinary clinics.

23. What materials are used in the production of vending machines?

Our vending machines are made of durable materials such as stainless steel and tough plastics, ensuring long life and resistance to damage in high-traffic areas.

24. Can vending machines operate outdoors?

Yes

25. Do the slots or shelves fit my products?

We offer five types of slots: spirals, direct pushers, conveyor belts, hooks, and lockers. You can choose the type that best fits your product’s dimensions and packaging.

26. Can I place my company logo on the vending machine?

Yes, we offer branding services. You can provide any design for the machine, and you may also upload your logo and advertisements for display on the machine’s touchscreen.

27. How can I check inventory levels and sales data?

All data is accessible through our smart management system, installable on a mobile phone or computer. You can remotely manage the machine, including switching it on/off, adjusting cooling, lighting, and putting it online.

28. Do your vending machines support my country’s currency?

Yes, our payment solutions include card transactions, e-wallets, and acceptance of banknotes and coins. Our systems support over 100 countries, so your currency is likely supported.

29. What types of product dispensing systems are available in vending machines?

Our vending machines offer several dispensing types: spirals, pusher slots, conveyor belts, hook slots, and locker cabinets—each suited to different product types for flexibility and better business alignment.

30. Which dispensing system is best for selling larger products?

For larger or heavier products like bottles, cosmetic sets, or industrial items, the conveyor belt or pusher slot system is best. Conveyor belts ensure safe product delivery to the collection compartment, reducing the risk of damage.

31. How does the spiral system in vending machines work?

The spiral system is one of the most common vending mechanisms. Products are placed in a coil that rotates to push them toward the collection compartment—ideal for snacks, bars, canned drinks, and other small items.

32. Can vending machines dispense hanging products like accessories or clothing?

Yes, vending machines can be equipped with hook slots for hanging products like accessories, clothing, headphones, or snack packs—ideal for irregularly shaped items.

33. What are the key features of the CoolVend Touch model?

The CoolVend Touch features a 21.5″ touchscreen, 6 levels with 9 slots each, a spiral dispensing mechanism, and a cooling system ranging from 3°C to 20°C. It also uses eco-friendly R290 refrigerant, has glass doors, and includes 4G/Wi-Fi modules.

34. How is the CoolVend Touch PPE model different from CoolVend Touch?

The CoolVend Touch PPE includes all features of the CoolVend Touch, plus 8 side lockers for increased capacity, allowing the sale of larger or more valuable items.

35. Does the FlexiVend XL vending machine have greater capacity than other models?

Yes, the FlexiVend XL includes an additional “slave box” unit, increasing the number of slots to 11 on each of 6 levels, offering more capacity than standard models.

36. Why does the MaxiScreen Vend model have such a large screen?

The MaxiScreen Vend features a 55″ touchscreen ideal for displaying ads and promotions. The large screen enhances the machine’s marketing potential and improves user interaction.

37. What locations are best suited for the WallVend Pro model?

The wall-mounted WallVend Pro is ideal for space-limited locations such as bars, nightclubs, gas stations, or small shops. It can hold up to 180 vapes, making it perfect for such venues.

38. Do vending machine models have built-in payment systems?

Most models, like CoolVend Touch and CoolVend Touch PPE, do not include a built-in payment system, allowing users to choose their preferred module, such as for card payments or cash acceptance.

39. Can vending machines be managed remotely?

Yes, all our models, including VendiMini and MaxiScreen Vend, feature 4G/Wi-Fi modules for remote management, inventory monitoring, ad uploads, and real-time sales analytics.

40. What are the benefits of having glass doors on vending machines?

Glass doors, available on models like CoolVend Touch and CoolVend Touch PPE, enhance the machine’s appearance, improve product visibility, and provide better thermal insulation for improved energy efficiency.

41. Can all vending machine models be ordered in black?

Yes, all models, such as CoolVend Touch and CoolVend Touch PPE, can be ordered in black with a minimum order of five units.

42. What products can be sold in the CoolVend Touch machine?

The CoolVend Touch is perfect for selling chilled products like beverages, snacks, cosmetics, and other items requiring storage between 3°C and 20°C.

43. Do vending machines support multi-item purchases in one transaction?

Yes, some models like VendiMini support multiple product purchases in one transaction—ideal for high-traffic areas like train stations, airports, and malls.

44. What is the ecological refrigerant R290 used in vending machines?

R290 is an eco-friendly refrigerant used in machines like CoolVend Touch. It’s more energy-efficient and environmentally friendly than traditional coolants, reducing harmful emissions.

45. Do all vending machine models have cooling functions?

Most of our models, including CoolVend Touch and CoolVend Touch PPE, feature cooling from 3°C to 20°C. The exception is the WallVend Pro, which has no cooling function.

46. What products are best suited for the VendiMini model?

The VendiMini, with an LCD screen and compact design, is ideal for small products like snacks, drinks, office accessories, or cosmetics.

47. What additional software features do vending machines offer?

Machines like CoolVend Touch and MaxiScreen Vend offer advanced software features such as remote ad uploads, inventory monitoring, real-time sales analysis, and company logo display.

48. What vending machines do you offer?

We offer machines for beverages, snacks, IT products, and hygiene items. We can also customize machines for selling other product types.

49. Can I personalize a vending machine?

Yes, we offer full customization of machines, both in appearance and functionality.

50. How can I order a vending machine?

You can order a vending machine through our online shop or contact us directly for a personalised quote.

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